Fitness Momness is looking for a part-time customer service and admin support team member. This is a work from home position with the expectation that the successful candidate is self-directed and self-motivated. This position is the main point of contact for all Fitness Momness customer service and external contacts (ie. brand reach outs/filtering) and customer account management/support. Content management, data management and very basic video editing will also be part of the role. Experience with basic video editing is an asset but not a necessity as we will provide training.

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Part-time: 10 - 15 hours per week to start - the role will start with a 3 month trial period, successful completion will result in on-going employment. Work from home with structured but flexible hours.

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This is a CONTRACT position. This means you will not be considered an employee of Fitness Momness but an independent contractor.

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Example Tasks we need support for:

• Email based customer service

• Customer account management

• Content management - video uploading, data entry, weekly analytic pulls and reporting, etc.

• Email marketing administration - content provided for execution and scheduling

• Basic level video editing

• Ongoing data management and organization

 

Valuable Skills and Experience:

• high level communication skills

• experience in the field of customer service and support

• strong problem solving skills

• effective and efficient time management

• willingness to learn new skills

• strong grammar, writing, and typing skills

• experience with video editing would be an asset

• beneficial to have experience with - Google workplace, Gmail, Microsoft Word, spreadsheets (excel or Google sheets), any CMS platform, website updating (Wix), email copywriting, Canva,

• any fitness industry experience would be an asset

 

Company Overview:

Fitness Momness is a virtual workout experience created by Stacey Roberts. What started as a hobby has grown into a thriving business offering a multi-platform experience for at-home friendly, accessible, and easy to follow workouts. Stacey prioritizes strength, confidence, and long-term health over appearance-driven messaging. Her approach to fitness is encouraging, evidence-based, and free from diet culture or body-shaming. This is the ideology from which all Fitness Momness content is rooted, and it is important that all team members understand and align with this perspective.

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If you are interested in submitting your name for consideration, please complete the form below. Any questions may be directed to info@fitnessmomness.com

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